Which ticket category should I choose? Print

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Choosing the right category helps us provide a faster and more accurate response.

Common categories:

  • Technical Support Hosting
    For issues related to websites, email, server performance, ISPConfig, etc.
  • Sales / Offers
    For new packages, upgrades, complex needs.
  • Billing & Finance
    For questions about charges, invoices, payments.
  • Website Migration
    For free website transfer from another provider.
  • Domain Registration / Transfer
    For domains, nameservers, renewals.

If you select the wrong department, the support team will transfer it internally.


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